Web Hosting FAQ's
New Easy Help Site: iSiteManager
How to I use the control panel?
i.e. setup new accounts, add features, etc.
To learn how to use the control panel visit iSiteManager.
Your website management
solution
How to I upload files to my server?
There are two ways to upload files onto your server.
1: Using FTP
By using the File Transfer Protocol (FTP), you can upload
the files to your server.
The address is: ftp.YourDomainHere.com
UserName: domainname@domain.com (Of course,
replace domain with your domain)
Password: Your admin password
By default you will be taken to this directory (folder):
ftp.YourDomainHere.com/home/username
The slash (/) is used as a separator between directories.
From here, you can upload all your files to mainwebsite_html
(located in /home/username
By default in mainwebsite_html, there will be a
file index.html which is used as a place
holder until your upload your own index.html
NOTE: index.html is the first file that
opens when user go to www.YourDomainHere.com
index.html can be accessed by www.YourDomainHere.com or
www.YourDomainHere.com/index.html
To easily FTP Files, we recommend the Freeware FTP program
- WS_FTP - Click
to download
WS_FTP is a GUI (Graphical User Interface) ftp program which
makes uploading files as easy as browsing through windows.
2: Through our File Manager
To upload files through our File manger, please view our
online
end user guide.
For your information, files can should be uploaded to this
directory:
Path: /var/www/html
How do I check my eMail?
There are two ways to check your eMail:
1. By using our web-based eMail (similar to Hotmail)
To read/write eMail online, log into iSiteManager
for easy to follow help files
2. Using a mail client like Outlook.
To read/write eMail using a mail client like Outlook you
will need to configure the settings in Outlook. Click
here to view our Flash Tutorials on how to configure
Outlook with your domain.
Your incoming & outgoing mail server is Mail.YourDomain.com.
User Name is : username@YourDomain.com
Password: Your Password
To briefly explain the Flash Tutorial, follow these directions:
To add a Mail account in Microsoft Outlook, go to the menu
bar (Files, Edit, View).
In the menu bar go to Tools > Accounts and click on
the Mail tab. Click on the Add > mail (button) and follow
the mail wizard.
In order to send mail, the outgoing server requires
authentication.
Advance setting to configure outgoing mail authentication
go to (in menu bar) Tools > Accounts click on the Mail
tab. Find your account and click on properties. Click on
the servers tab and check the box (my server requires authentication)
next to Outgoing Mail Server.
How do I preview my Website or FTP files until
the Whois record resolves?
To preview your website go to http://216.127.82.29/~YourAdminNumber/
NOTE: Your admin number will be issued to you by BlackLabHosting
so you may preview your website.
To FTP Files until the Whois Record resolves
Follow the FTP directions by clicking here
but use ftp.216.127.82.29.com (or dot net, dot org - your
extension) until the Whois record resolves.
If you still require assistance Please use our Online Help
System
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